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  • Nepal

    This destination is also covered in:

    Global

  • Burundi

    This destination is also covered in:

    Asia TR

  • Yemen

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  • Myanmar

    This destination is also covered in:

    Global

    Asia TR

  • French West Indies

    This destination is also covered in:

  • APAC

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  • Caribbean Go

    This destination is also covered in:

  • Guyana

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    Global

  • Haiti

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  • Curacao

    This destination is also covered in:

  • Bermuda

    This destination is also covered in:

    Global

  • Aruba

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  • UsaPlus

    This destination is also covered in:

  • World

    This destination is also covered in:

  • USMCGO

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  • OrangeEu

    This destination is also covered in:

  • USA + Canada

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  • New Zealand + Australia

    This destination is also covered in:

  • Oceania

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  • Oceania Go

    This destination is also covered in:

  • Macao + Hong Kong

    This destination is also covered in:

  • Middle East

    This destination is also covered in:

  • Middle East Go

    This destination is also covered in:

  • LatamGo

    This destination is also covered in:

  • Global

    This destination is also covered in:

  • Global Plus

    This destination is also covered in:

  • Europe

    This destination is also covered in:

  • Europe Plus

    This destination is also covered in:

  • EuPlusUk

    This destination is also covered in:

  • EuropeGo

    This destination is also covered in:

  • BestCaribbean

    This destination is also covered in:

  • Best LATAM

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  • BestMiddleEast

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  • Caribbean

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  • CarribbeanGo

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  • Eastern Europe

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  • Asia TR

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  • BestAfrica

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  • AmericasGo

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  • Aisa Go

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  • AfricaGo

    This destination is also covered in:

  • America

    This destination is also covered in:

  • Zambia

    This destination is also covered in:

    Global Plus

    AfricaGo

  • Zimbabwe

    This destination is also covered in:

    Africa

  • Africa

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  • Vatican City

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    EuropeGo

  • Vietnam

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Uzbekistan

    This destination is also covered in:

    Asia TR

    Global Plus

    Aisa Go

  • Vanuatu

    This destination is also covered in:

    Global

  • United States of America

    This destination is also covered in:

    Global

    America

    Global Plus

    USMCGO

  • Uruguay

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • United Kingdom

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • United States Virgin Islands

    This destination is also covered in:

  • Ukraine

    This destination is also covered in:

    Global Plus

  • United Arab Emirates

    This destination is also covered in:

    Global

    Middle East

    Global Plus

    Middle East Go

  • Uganda

    This destination is also covered in:

    Global Plus

    AfricaGo

  • Turkey

    This destination is also covered in:

    Middle East

    Global

    Global Plus

    EuropeGo

    Middle East Go

  • Turks and Caicos Islands

    This destination is also covered in:

    Global

    Caribbean Go

  • Tunisia

    This destination is also covered in:

    Africa

    Global Plus

    AfricaGo

  • Tonga

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  • Trinidad and Tobago

    This destination is also covered in:

    Global

    Caribbean Go

  • Thailand

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Togo

    This destination is also covered in:

  • Tanzania

    This destination is also covered in:

    Global

    Africa

    Global Plus

    AfricaGo

  • Taiwan

    This destination is also covered in:

    Asia TR

    Global

    Global Plus

    Aisa Go

  • Tajikistan

    This destination is also covered in:

    Asia TR

  • Sweden

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Switzerland

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Suriname

    This destination is also covered in:

    Global

  • Swaziland

    This destination is also covered in:

  • Sri Lanka

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Sudan

    This destination is also covered in:

    Africa

  • South Korea

    This destination is also covered in:

    Asia TR

    Global

    Global Plus

    Aisa Go

  • Spain

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Slovenia

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • South Africa

    This destination is also covered in:

    Global

    Africa

    Global Plus

    AfricaGo

  • Singapore

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Slovakia

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    Global Plus

    EuropeGo

  • Senegal

    This destination is also covered in:

    Africa

  • Serbia

    This destination is also covered in:

    Global

    Global Plus

  • Seychelles

    This destination is also covered in:

  • Saint Vincent and the Grenadines

    This destination is also covered in:

  • Saudi Arabia

    This destination is also covered in:

    Global

    Middle East

    Global Plus

  • Saint Lucia

    This destination is also covered in:

    Global

    Caribbean Go

  • Saint Martin

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  • Saint Barthelemy

    This destination is also covered in:

  • Saint Kitts and Nevis

    This destination is also covered in:

    Global

    Caribbean Go

  • Russia

    This destination is also covered in:

    Global

    Global Plus

  • Rwanda

    This destination is also covered in:

  • Réunion

    This destination is also covered in:

    Global

    Africa

    Global Plus

  • Republic of the Congo

    This destination is also covered in:

    Africa

  • Romania

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • Puerto Rico

    This destination is also covered in:

    Global

    America

  • Qatar

    This destination is also covered in:

    Middle East

    Global

    Global Plus

  • Poland

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • Portugal

    This destination is also covered in:

    Global Plus

    EuropeGo

  • Peru

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Philippines

    This destination is also covered in:

    Global

    Asia TR

  • Panama

    This destination is also covered in:

    Global

    America

    Global Plus

    LatamGo

  • Papua New Guinea

    This destination is also covered in:

  • Paraguay

    This destination is also covered in:

    Global

    America

    Global Plus

    LatamGo

  • Pakistan

    This destination is also covered in:

    Asia TR

    Global Plus

    Aisa Go

  • Palestine

    This destination is also covered in:

  • Norway

    This destination is also covered in:

    Europe

    Global

    OrangeEu

    Global Plus

    EuropeGo

  • Oman

    This destination is also covered in:

    Middle East

    Global Plus

    Middle East Go

  • North Cyprus

    This destination is also covered in:

  • North Macedonia

    This destination is also covered in:

    Global

    Global Plus

  • Niger

    This destination is also covered in:

    Africa

  • Nigeria

    This destination is also covered in:

    Middle East

    Africa

    Global Plus

    AfricaGo

  • Nicaragua

    This destination is also covered in:

    Global

    America

    Global Plus

    AfricaGo

    LatamGo

  • New Zealand

    This destination is also covered in:

    Global

    Oceania

    Global Plus

    Oceania Go

  • Netherlands

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • Caribbean Netherlands

    This destination is also covered in:

  • Mozambique

    This destination is also covered in:

    Global

    Africa

  • Namibia

    This destination is also covered in:

  • Nauru

    This destination is also covered in:

  • Morocco

    This destination is also covered in:

    Africa

    Global Plus

    AfricaGo

    Middle East Go

  • Montserrat

    This destination is also covered in:

    Global

    Caribbean Go

  • Mongolia

    This destination is also covered in:

    Asia TR

    Global

  • Montenegro

    This destination is also covered in:

    Global

    Global Plus

  • Mexico

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    USMCGO

  • Moldova

    This destination is also covered in:

    Global

    Global Plus

  • Monaco

    This destination is also covered in:

    Europe

    Global

    Africa

  • Mayotte

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • Martinique

    This destination is also covered in:

    Global

  • Mauritania

    This destination is also covered in:

    Africa

  • Mauritius

    This destination is also covered in:

  • Mali

    This destination is also covered in:

    Africa

  • Malta

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • Malawi

    This destination is also covered in:

  • Malaysia

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Macao

    This destination is also covered in:

    Asia TR

    Global Plus

    Aisa Go

  • Madagascar

    This destination is also covered in:

    Africa

    Global Plus

    AfricaGo

  • Lithuania

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    Global Plus

    EuropeGo

  • Luxembourg

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • Liberia

    This destination is also covered in:

  • Liechtenstein

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    Global Plus

    EuropeGo

  • Latvia

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    Global Plus

    EuropeGo

  • Lesotho

    This destination is also covered in:

  • Kuwait

    This destination is also covered in:

    Middle East

    Global Plus

    Middle East Go

  • Kyrgyzstan

    This destination is also covered in:

    Asia TR

  • Lao People’s Democratic Republic

    This destination is also covered in:

    Asia TR

  • Kosovo

    This destination is also covered in:

  • Kazakhstan

    This destination is also covered in:

    Asia TR

    Global

    Global Plus

  • Kenya

    This destination is also covered in:

    Africa

    Global Plus

    AfricaGo

  • Jordan

    This destination is also covered in:

    Middle East

    Global Plus

    Middle East Go

  • Japan

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

  • Jersey

    This destination is also covered in:

    Global

    OrangeEu

    Global Plus

  • Italy

    This destination is also covered in:

    Global

    Europe

    OrangeEu

    Global Plus

    EuropeGo

  • Jamaica

    This destination is also covered in:

    Global

    Caribbean Go

  • Isle of Man

    This destination is also covered in:

    Global

    OrangeEu

    Global Plus

  • Israel

    This destination is also covered in:

    Global

    Middle East

    Global Plus

    Middle East Go

  • Iran

    This destination is also covered in:

  • Iraq

    This destination is also covered in:

    Middle East

    Global Plus

  • Ireland

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • India

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

  • Indonesia

    This destination is also covered in:

    Asia TR

    Global

    Global Plus

    Aisa Go

  • Iceland

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • Hong Kong

    This destination is also covered in:

    Global

    Asia TR

    Global Plus

    Aisa Go

  • Hungary

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • Guinea Bissau

    This destination is also covered in:

    Africa

  • Hawaii

    This destination is also covered in:

    Global

    America

    Global Plus

    USMCGO

  • Guinea

    This destination is also covered in:

    Africa

  • Guernsey

    This destination is also covered in:

    Global

    OrangeEu

    Global Plus

  • Guam

    This destination is also covered in:

    Global Plus

  • Guatemala

    This destination is also covered in:

    Global

    America

    Global Plus

    LatamGo

  • Grenada

    This destination is also covered in:

    Global

    Caribbean Go

  • Guadeloupe

    This destination is also covered in:

    Global

  • Greenland

    This destination is also covered in:

    America

  • Gibraltar

    This destination is also covered in:

    Global

    OrangeEu

    Global Plus

  • Greece

    This destination is also covered in:

    OrangeEu

    Global

    Europe

    Global Plus

    EuropeGo

  • Germany

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Ghana

    This destination is also covered in:

    Global

  • Gabon

    This destination is also covered in:

    Africa

  • Georgia

    This destination is also covered in:

  • France

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • French Guiana

    This destination is also covered in:

    Global

    AmericasGo

  • Faroe Islands

    This destination is also covered in:

    Global

  • Finland

    This destination is also covered in:

    Europe

    Global

    OrangeEu

    Global Plus

    EuropeGo

  • Egypt

    This destination is also covered in:

    Africa

    Global Plus

    AfricaGo

    Middle East Go

  • El Salvador

    This destination is also covered in:

    Global

    AmericasGo

    Global Plus

    LatamGo

  • Estonia

    This destination is also covered in:

    Europe

    Global

    OrangeEu

    Global Plus

    EuropeGo

  • Dominican Republic

    This destination is also covered in:

    Global

    America

    Caribbean Go

  • Ecuador

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Democratic Republic of the Congo

    This destination is also covered in:

    Africa

  • Denmark

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • Dominica

    This destination is also covered in:

  • Cyprus

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • Czech Republic

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • Cote d’Ivoire

    This destination is also covered in:

    Africa

  • Croatia

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • China

    This destination is also covered in:

    Asia TR

    Global

    Global Plus

  • Colombia

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Costa Rica

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Chad

    This destination is also covered in:

    Africa

  • Chile

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Cape Verde

    This destination is also covered in:

  • Cayman Islands

    This destination is also covered in:

    Caribbean Go

  • Central African Republic

    This destination is also covered in:

  • Canada

    This destination is also covered in:

    Global

    America

    Global Plus

    USMCGO

  • Canary Islands

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Burkina Faso

    This destination is also covered in:

    Africa

  • Cambodia

    This destination is also covered in:

    Global

    Asia TR

  • Cameroon

    This destination is also covered in:

    Global Plus

  • Brunei Darussalam

    This destination is also covered in:

    Asia TR

  • Bulgaria

    This destination is also covered in:

    OrangeEu

    Europe

    Global

    Global Plus

    EuropeGo

  • Brazil

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • British Virgin Islands

    This destination is also covered in:

  • Bosnia and Herzegovina

    This destination is also covered in:

    Global Plus

  • Botswana

    This destination is also covered in:

    Africa

  • Bolivia

    This destination is also covered in:

    Global Plus

    LatamGo

  • Bonaire

    This destination is also covered in:

  • Belgium

    This destination is also covered in:

    Europe

    OrangeEu

    Global

    Global Plus

    EuropeGo

  • Belize

    This destination is also covered in:

    America

  • Benin

    This destination is also covered in:

    Africa

  • Bangladesh

    This destination is also covered in:

    Asia TR

  • Barbados

    This destination is also covered in:

    Global

    Caribbean Go

  • Belarus

    This destination is also covered in:

  • Azerbaijan

    This destination is also covered in:

  • Bahamas

    This destination is also covered in:

  • Bahrain

    This destination is also covered in:

    Middle East

  • Australia

    This destination is also covered in:

    Global

    Oceania

    Global Plus

    Aisa Go

    Oceania Go

  • Austria

    This destination is also covered in:

    Global

    OrangeEu

    Europe

    Global Plus

    EuropeGo

  • Antigua and Barbuda

    This destination is also covered in:

    Global

    Caribbean Go

  • Argentina

    This destination is also covered in:

    Global

    America

    AmericasGo

    Global Plus

    LatamGo

  • Armenia

    This destination is also covered in:

    Middle East

    Global

  • Andorra

    This destination is also covered in:

    OrangeEu

    Global Plus

  • Anguilla

    This destination is also covered in:

    Caribbean Go

  • Albania

    This destination is also covered in:

    Global

    Global Plus

  • Algeria

    This destination is also covered in:

    Africa

  • Aaland Islands

    This destination is also covered in:

    OrangeEu

    Global Plus

> Help&FAQs > How do I get a refund?

How do I get a refund?

To get a refund, you’ll need to contact us at support@zimconnections.com. In your email, please share the data plan’s order number, the location you chose, and your reason for wanting a refund. You can also request it through our app in the live chat.

We will process your refund the same way you made your payment (e.g. credit card, PayPal).