Getting started with eSIM archivos - ZimGetting started with eSIM archivos - Zim

  • Global Plus

    This destination is also covered in:

  • LatamGo

    This destination is also covered in:

  • Middle East Go

    This destination is also covered in:

  • Oceania Go

    This destination is also covered in:

  • OrangeEu

    This destination is also covered in:

  • USMCGO

    This destination is also covered in:

  • UsaPlus

    This destination is also covered in:

  • Belize

    This destination is also covered in:

  • AfricaGo

    This destination is also covered in:

  • Asia Go

    This destination is also covered in:

  • Europe

    This destination is also covered in:

  • EuropeGo

    This destination is also covered in:

  • Global

    This destination is also covered in:

  • Burundi

    This destination is also covered in:

  • Curacao

    This destination is also covered in:

  • Zimbabwe

    This destination is also covered in:

  • Aruba

    This destination is also covered in:

  • Bonaire

    This destination is also covered in:

  • Haiti

    This destination is also covered in:

  • Lesotho

    This destination is also covered in:

  • Kuwait

    This destination is also covered in:

  • Jordan

    This destination is also covered in:

  • Brunei Darussalam

    This destination is also covered in:

  • Kyrgyzstan

    This destination is also covered in:

  • Nigeria

    This destination is also covered in:

  • Guinea Bissau

    This destination is also covered in:

  • Belarus

    This destination is also covered in:

  • Nauru

    This destination is also covered in:

  • Kenya

    This destination is also covered in:

  • Togo

    This destination is also covered in:

  • Republic of the Congo

    This destination is also covered in:

  • United States Virgin Islands

    This destination is also covered in:

  • Zambia

    This destination is also covered in:

  • Mauritania

    This destination is also covered in:

  • Chad

    This destination is also covered in:

  • Rwanda

    This destination is also covered in:

  • Senegal

    This destination is also covered in:

  • Egypt

    This destination is also covered in:

  • Macao

    This destination is also covered in:

  • Morocco

    This destination is also covered in:

  • Lao People’s Democratic Republic

    This destination is also covered in:

  • Oman

    This destination is also covered in:

  • Dominica

    This destination is also covered in:

  • Guam

    This destination is also covered in:

  • Bahrain

    This destination is also covered in:

  • Netherlands Antilles

    This destination is also covered in:

  • Bangladesh

    This destination is also covered in:

  • Iran

    This destination is also covered in:

  • Benin

    This destination is also covered in:

  • Central African Republic

    This destination is also covered in:

  • Tunisia

    This destination is also covered in:

  • Azerbaijan

    This destination is also covered in:

  • Andorra

    This destination is also covered in:

  • Tajikistan

    This destination is also covered in:

  • Democratic Republic of the Congo

    This destination is also covered in:

  • Madagascar

    This destination is also covered in:

  • Pakistan

    This destination is also covered in:

  • Cape Verde

    This destination is also covered in:

  • Mali

    This destination is also covered in:

  • Saint Martin

    This destination is also covered in:

  • British Virgin Islands

    This destination is also covered in:

  • Gabon

    This destination is also covered in:

  • Tonga

    This destination is also covered in:

  • Papua New Guinea

    This destination is also covered in:

  • Georgia

    This destination is also covered in:

  • Cote d’Ivoire

    This destination is also covered in:

  • Swaziland

    This destination is also covered in:

  • Seychelles

    This destination is also covered in:

  • Greenland

    This destination is also covered in:

  • Guinea

    This destination is also covered in:

  • Burkina Faso

    This destination is also covered in:

  • Bolivia

    This destination is also covered in:

  • Malawi

    This destination is also covered in:

  • Botswana

    This destination is also covered in:

  • Iraq

    This destination is also covered in:

  • Sudan

    This destination is also covered in:

  • Bahamas

    This destination is also covered in:

  • Bosnia and Herzegovina

    This destination is also covered in:

  • Palestine

    This destination is also covered in:

  • Saint Vincent and the Grenadines

    This destination is also covered in:

  • Liberia

    This destination is also covered in:

  • Aaland Islands

    This destination is also covered in:

  • Uzbekistan

    This destination is also covered in:

  • Algeria

    This destination is also covered in:

  • Saint Barthelemy

    This destination is also covered in:

  • Niger

    This destination is also covered in:

  • Ukraine

    This destination is also covered in:

  • Cameroon

    This destination is also covered in:

  • Cayman Islands

    This destination is also covered in:

  • Uganda

    This destination is also covered in:

  • Mauritius

    This destination is also covered in:

  • Anguilla

    This destination is also covered in:

  • Namibia

    This destination is also covered in:

  • Honduras

    This destination is also covered in:

  • North Macedonia

    This destination is also covered in:

  • Turks and Caicos Islands

    This destination is also covered in:

  • Myanmar

    This destination is also covered in:

  • Costa Rica

    This destination is also covered in:

  • Martinique

    This destination is also covered in:

  • Denmark

    This destination is also covered in:

  • Gibraltar

    This destination is also covered in:

  • Malta

    This destination is also covered in:

  • Uruguay

    This destination is also covered in:

  • Estonia

    This destination is also covered in:

  • Tanzania

    This destination is also covered in:

  • Slovakia

    This destination is also covered in:

  • Ireland

    This destination is also covered in:

  • Hong Kong

    This destination is also covered in:

  • Colombia

    This destination is also covered in:

  • Guatemala

    This destination is also covered in:

  • Malaysia

    This destination is also covered in:

  • Norway

    This destination is also covered in:

  • Guadeloupe

    This destination is also covered in:

  • Ghana

    This destination is also covered in:

  • Qatar

    This destination is also covered in:

  • Sweden

    This destination is also covered in:

  • Thailand

    This destination is also covered in:

  • Mayotte

    This destination is also covered in:

  • Turkey

    This destination is also covered in:

  • Lithuania

    This destination is also covered in:

  • Mexico

    This destination is also covered in:

  • Grenada

    This destination is also covered in:

  • Montenegro

    This destination is also covered in:

  • Romania

    This destination is also covered in:

  • Vanuatu

    This destination is also covered in:

  • Mozambique

    This destination is also covered in:

  • Hungary

    This destination is also covered in:

  • Armenia

    This destination is also covered in:

  • Trinidad and Tobago

    This destination is also covered in:

  • Chile

    This destination is also covered in:

  • Slovenia

    This destination is also covered in:

  • Faroe Islands

    This destination is also covered in:

  • Paraguay

    This destination is also covered in:

  • Cyprus

    This destination is also covered in:

  • Réunion

    This destination is also covered in:

  • Guernsey

    This destination is also covered in:

  • Moldova

    This destination is also covered in:

  • Bulgaria

    This destination is also covered in:

  • Canada

    This destination is also covered in:

  • Greece

    This destination is also covered in:

  • Brazil

    This destination is also covered in:

  • Saudi Arabia

    This destination is also covered in:

  • Samoa

    This destination is also covered in:

  • South Africa

    This destination is also covered in:

  • Ecuador

    This destination is also covered in:

  • Philippines

    This destination is also covered in:

  • Solomon islands

    This destination is also covered in:

  • Argentina

    This destination is also covered in:

  • Singapore

    This destination is also covered in:

  • Liechtenstein

    This destination is also covered in:

  • Taiwan

    This destination is also covered in:

  • Albania

    This destination is also covered in:

  • Iceland

    This destination is also covered in:

  • Montserrat

    This destination is also covered in:

  • Puerto Rico

    This destination is also covered in:

  • Suriname

    This destination is also covered in:

  • Panama

    This destination is also covered in:

  • Antigua and Barbuda

    This destination is also covered in:

  • Japan

    This destination is also covered in:

  • Vietnam

    This destination is also covered in:

  • Saint Kitts and Nevis

    This destination is also covered in:

  • Serbia

    This destination is also covered in:

  • Mongolia

    This destination is also covered in:

  • Vatican City

    This destination is also covered in:

  • El Salvador

    This destination is also covered in:

  • Peru

    This destination is also covered in:

  • Indonesia

    This destination is also covered in:

  • Hawaii

    This destination is also covered in:

  • Kazakhstan

    This destination is also covered in:

  • Dominican Republic

    This destination is also covered in:

  • Cambodia

    This destination is also covered in:

  • Finland

    This destination is also covered in:

  • Luxembourg

    This destination is also covered in:

  • India

    This destination is also covered in:

  • Isle of Man

    This destination is also covered in:

  • Barbados

    This destination is also covered in:

  • Australia

    This destination is also covered in:

  • Guyana

    This destination is also covered in:

  • Sri Lanka

    This destination is also covered in:

  • China

    This destination is also covered in:

  • Monaco

    This destination is also covered in:

  • Belgium

    This destination is also covered in:

  • Jamaica

    This destination is also covered in:

  • Russia

    This destination is also covered in:

  • United Arab Emirates

    This destination is also covered in:

  • Bermuda

    This destination is also covered in:

  • New Zealand

    This destination is also covered in:

  • Jersey

    This destination is also covered in:

  • Israel

    This destination is also covered in:

  • Saint Lucia

    This destination is also covered in:

  • French Guiana

    This destination is also covered in:

  • Poland

    This destination is also covered in:

  • Fiji

    This destination is also covered in:

  • United States of America

    This destination is also covered in:

  • Nicaragua

    This destination is also covered in:

  • South Korea

    This destination is also covered in:

  • Latvia

    This destination is also covered in:

  • Czech Republic

    This destination is also covered in:

  • Canary Islands

    This destination is also covered in:

  • Croatia

    This destination is also covered in:

  • United Kingdom

    This destination is also covered in:

  • Netherlands

    This destination is also covered in:

  • Portugal

    This destination is also covered in:

  • Spain

    This destination is also covered in:

  • Switzerland

    This destination is also covered in:

  • Austria

    This destination is also covered in:

  • Italy

    This destination is also covered in:

  • France

    This destination is also covered in:

  • Germany

    This destination is also covered in:

  • APAC

    This destination is also covered in:

  • Curacao

    This destination is also covered in:

> Help&FAQs > Getting started with eSIM

Getting started with eSIM

What if I bought multiple plans?

If you've bought multiple plans for one location, the functioning plan will be your last. The data used will be in the order you purchased each data package.

How many eSIMs can I have?

It all depends on your phone. On iPhones, you can store eight or more eSIMs; on supported models, you can have two active simultaneously. The number of eSIMs you can install on Android varies depending on the device, with one active at a time.

How do I buy more data?

You can buy more data by topping up your existing plan. Simply go to the wallet section of ZIM  the app and click on top-up or return to our website and buy a new plan.

What happens if I run out of data?

If you run out, you'll need to switch to your physical SIM or WIFI to get online and buy another data plan online.

How do I check how much I have left? (App users only)

Download ZIM the App, from the App Store or Google Play, log in with the same email you used to purchase your eSIM on our website and you will find your new plan in the Wallet. There you will be able to check your data consumption and top-up your plan in case you need a boost.

How do I use my data plan?

Make sure you have a stable internet connection before you download your eSIM. After installing your eSIM, you can activate your plan immediately or later. To use your new data plan, turn on your eSIM’s Data Roaming and disable it for your primary line. Then, in Settings, select ZIM as your default data line. Your new plan will start as it connects to the local network.

Are you visiting more than one country?

Consider buying one of our regional or global plans if you travel to more than one country. Those plans cover several areas, and you won’t need to worry about buying another eSIM plan when travelling between countries. 

Local, Regional and Global Plans

You’ll notice that we have local, regional, and global plans. Depending on the plan, you may get coverage in multiple destinations. We explain the differences between local, regional, and global plans below.  Local plans cover one country. Though, you can visit several cities in that same country and still stay connected.  Regional plans work best if you are visiting several countries in a region. For example, a regional plan would suit you perfectly if you were planning a Euro trip and would see several European countries.  A global plan covers many countries at a time. Our global plans cover 125 countries across North America, South America, Europe, and Asia. A global plan would be a good fit if you travelled across several regions. 

Choosing an eSIM plan

Before buying an eSIM plan, consider a couple of factors. How much data do you think you’ll use?  We recommend: 850MB – 1.5GB per week – If you’re primarily going to be using Google Maps for directions, listening to music and on social media during your trip. 2.5GB – 4GB per week – If you’re the type to be on your phone making calls via Whatsapp or Facebook.  7GB – 10GB per week – If you enjoy watching YouTube videos and making video calls.

How do I buy an eSIM plan?

Simply visit our 'Destinations' section, choose the appropriate eSIM for your destination, and click ‘Buy Now’. You’ll be prompted to enter your details and proceed to the checkout, where you can complete your purchase securely. Once the transaction is confirmed, you will receive an email with your eSIM details and installation instructions. You can activate your new data plan right after purchase.